PLPA Webinar: "Is Bad Phone Etiquette Killing Our Business?"

Pet Loss Professionals Alliance

Via Webinar

First impressions can make or loss a potential client family, even if it isn’t happening in person. The November PLPA Webinar, "Is Bad Phone Etiquette Killing Our Business?" with Nicki Wiedeman will help you by going back to phone basics and give you new skills to make a call from good to great.

Please join us for the PLPA Webinar Series coming up in November! Industry experts will show you the benefits of adding pet-based services to your business, communicating compassion to grieving pet parents and more. The next PLPA Webinar “Is Bad Phone Etiquette Killing Our Business?” featuring speaker Nicki Wiedeman will reveal the reasons why poor phone manners can lead to less business. In this webinar, attendees will:

Listen to some real cringeworthy calls (you gotta hear it to believe it!)
Realize that you don’t know what you don’t know
Go back to the basics (and why that can be scary)

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